FAQs

When will my order ship?

Standard processing time is 2-3 business day. Shipping arrivals vary upon final destination. (Due to Covid-19, Holidays, and events outside of our control please note that shipments may arrive later then our inteneded timeframe)

Once your order is shipped you will receive an email confirmation with tracking.

Do you ship outside of the United States? How much does shipping cost?
We will ship almost everywhere in the world. Some countries are excluded or require a business or a tax ID to ship to; we will contact you if your shipment incurs any of these issues. Shipping rates vary based on weight and distance and the estimated cost will be calculated at check out. PLEASE NOTE: Customers are responsible for all Duties, Taxes and/or VAT (Value Added Tax) or customs fees imposed by their respective countries when shipping internationally. These taxes are NOT included in the International shipping fee and orders will not be refunded because of unwanted additional fees. Please check with your local post office to find out the fees before placing an order.

Do you ship to P.O. boxes or APO addresses?
Yes, We do.

My order shipped, when will it arrive?
Orders to residents within the USA, once shipped, typically arrive in 5-7 business days. International orders can take 15-21 business days for delivery.  All orders over $100 require a signature upon delivery.  

Are Duties, Taxes, and/or Value Added Tax included when shipping internationally?
Customers are responsible for all Duties, Taxes, and/or VAT (Value Added Tax) imposed by their respective countries when shipping internationally. These taxes are NOT included in the International shipping fee.

What payment methods do you take?
We currently accept Visa, MasterCard, American Express, Diners Club, Discover, JCB, and PayPal.

What is your return policy?
We will replace products damaged during shipping if you contact us within 5 days of delivery. As a result of safety and cleanliness standards, we are unable to offer any refunds, returns, or exchanges for any other reasons. 

How can I change my order?
Contact us by e-mail at GldnChldBeauty@gmail.com with the line "Change Order" in the subject

Can I use other monomers with GCB Acrylic?
Yes, you sure can. Although we do believe it's best to use our monomer as it's been formulated for our products.

How many sets can be done from each 1oz bottle of acrylic powder?
You can get about 10-20 sets, depending on the length of the nail and how much product is being used.

Are your products cruelty-free?
Yes, All products are cruelty-free.